Contact us

We have a support team that is ready to help you with whatever type of question you should have. To speak with a representative or to get more information, please contact us online by using one of the following online methods below.

Due to our call volume, a company representative will be happy to email you back within minutes. If you desire to speak with someone please leave your contact information in your email or feel free to call us at our toll free number below.

Return Policy:
For over 20 years now, each and every DreamAuthentics arcade is CUSTOM HAND MADE for all of our incredible customers! Because of this customization which normally takes several weeks and normally includes CUSTOM DESIGNED ARTWORK specialized only for each customer we are not able to provide refunds. The only instances over 20 years that we would accept a return exchange is if the wrong cabinet is send to you. During our build process we normally provide many pictures to our customers seeing many steps of the production. Customers have many opportunities to make changes and see all details of their arcade before it is shipped. Because of the immense work and craftsmanship that goes into each customer’s arcade we do not provide refunds or credits back. We always support every aspect of our customer’s arcade and look forward to helping answer any question they may have or need they desire to enhance their custom arcade cabinet.

Fax Line: 317-667-3132

Administrative Office Address:

1885 Blore Heath, Carmel IN 46032

Technical Support:

SUPPORT Questions

800-789-8424 (Option 4)

Customer Service:


800-789-8424 (Option 3)

Sales Assistance:

SALES Questions

800-789-8424 (Option 2)

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